Privacy Policy

Social Leap Services Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our website (“Website”).

1. Overview

This Privacy Policy applies to all users of the Social Leap Services Ltd. Website. By accessing and using our Website, you consent to the collection and processing of your personal data as described in this Policy. We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European citizens.

2. General Principle: Consent and Legal Basis

We will obtain your consent before collecting or processing your personal data, except in circumstances where processing is necessary for compliance with a legal obligation, for the performance of a contract, or for other lawful bases as permitted by applicable law.

3. Data We Collect and How We Collect It

• Contact information: such as your name, email address, phone number, and company name when you fill out forms or contact us.
• Technical data: including IP address, browser type and version, time zone setting, operating system, and platform.
• Usage data: information about how you use our Website, including pages viewed, time spent on pages, and navigation patterns.
• Other information: that you may voluntarily provide to us in communications or through the Website.

We collect personal data directly from you when you submit information via forms, email, or other direct interactions, and automatically through cookies and similar technologies when you use our Website.

4. Purposes for Collection and Processing

• To respond to your enquiries and provide customer support
• To deliver our services and operate the Website
• To improve our Website and services
• To comply with legal and regulatory obligations
• To communicate with you about updates, services, or changes to our policies
• For internal record keeping and administrative purposes

5. Disclosure of Personal Data

We will not disclose your personal data to third parties without your consent, except where such disclosure is consistent with the purposes for which the data was collected and processed, or as required by law. Personal data may be disclosed to third-party service providers who assist us in delivering our services (such as IT, hosting, or analytics providers), subject to appropriate confidentiality and security obligations.

6. Data Storage and Security

We take reasonable and appropriate measures to protect your personal data from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration, or destruction, having regard to the nature of the personal data and the harm that would result from such incidents. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was originally collected, or as required by law, regulation, or for legitimate business or accounting purposes. When personal data is no longer required, we will securely delete or anonymise it.

8. Cross-Border Transfer of Data

Your personal data may be transferred to, stored, and processed in countries outside of Antigua and Barbuda where data protection laws may differ. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or other lawful transfer mechanisms.

9. Data Integrity and Accuracy

We take reasonable steps to ensure that personal data we collect and process is accurate, complete, and up to date, having regard to the purpose for which it was collected and further processed. However, it is your responsibility to provide accurate and current information to us. If your personal data changes, please notify us so that we can update our records.

10. Access and Correction

You have the right to access the personal data we hold about you and to request correction of any inaccurate or incomplete data. If you wish to access or correct your personal data, please contact us using the details provided below. We may require proof of identity before fulfilling such requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need further information about our data protection practices, please contact us at:

Social Leap Services Ltd.
contact@socialleapservices.com
Address: Suite 3, ACT Building, Old Parham Road, St. John's, Antigua and Barbuda
Incorporation Number: 17434

Thank you for trusting Social Leap Services Ltd. with your personal data.